Naoual aghmir

CAREER OBJECTIVES

* An opportunity to apply and develop my skills in a position where I can use my ability and experience I have the working attitude and excellent interpersonal skills that generate great impact and foster harmonious relationship within the company.

Working experience

Tetouan marina Smir (Casablanca restaurant )

Waitress , reception

From march 2009 until march 2012

Business activities:

* taking responsibility for the business performance of the restaurant;

* analyzing and planning restaurant sales levels and profitability;

* preparing reports at the end of the shift/week, including staff control, food control and sales;

* creating and executing plans for department sales, profit and staff development;

* setting budgets and/or agreeing them with senior management;

Front-of-house:

* coordinating the entire operation of the restaurant during scheduled shifts;

* managing staff and providing them with feedback;

* meeting and greeting customers and organizing table reservations;

* advising customers on menu and wine choice;

* recruiting, training and motivating staff;

Housekeeping:

* maintaining high standards of quality control, hygiene, and health and safety;

* preparing cash drawers and providing petty cash as required;

* helping in any area of the restaurant when circumstances dictate

* The main duty is to handle the raised general complaints and schedule and handle the inventory as well.

* The duty includes organizing promotions and ensures good team delivery of customer service.

LANGUAGE

* Arabic : Read , Write, Speak

* French : Read , Write , Speak

* English : Read , Write , Speak

COMPUTER SKILLS

* Internet qualification, program works and typing English, Arabic and French.

PERSONAL INFORMATION

Nationality : Moroccan

Residence: Turkey

Date of Birth : 24/08/1990

Sex : Famle

Marital Status : Single